Tokyo Guide18 min read

How to Open a Bank Account in Tokyo

Complete guide to banking in Japan for foreigners. Learn about account requirements, English-friendly banks, online banking options, and managing your finances in Tokyo.

Last updated: January 15, 2024

Overview

Opening a bank account is one of the first major hurdles for new residents in Tokyo. While Japan's banking system has become more foreigner-friendly in recent years, it still presents unique challenges including residency requirements, language barriers, and traditional procedures.

This guide covers everything from choosing the right bank to managing international transfers. You'll learn which banks offer English support, what documents you need, and how to navigate the account opening process successfully.

The good news: Several banks now offer full English online banking, and digital banks have streamlined the process significantly for foreign residents.

Basic Requirements

Banking Requirements by Visa Type
Visa TypeCan Open Account?Typical WaitBest Options
Tourist (90 days)Not eligibleNone
Working Holiday0-6 monthsJP Post, some digital
Student0-6 monthsJP Post, Shinsei
Work Visa (1+ year)0-6 monthsMost banks
Permanent ResidentImmediateAll banks
**Required by all banks:** • Residence Card (在留カード) - both sides • Personal seal (印鑑) or signature • Japanese phone number • Current address proof **Additional documents (varies by bank):** • My Number Card or notification • Employee/Student ID • Income proof (salary slips) • Utility bill with your name

Choosing the Right Bank

Banks with English Support
BankEnglish LevelRequirementsBest For
Shinsei (SBI Shinsei)★★★★★6 months usuallyGeneral banking, ATM network
SMBC PRESTIA★★★★★Higher minimum balancePremium services, multi-currency
Sony Bank★★★★6 months residencyForeign currency, online focus
Japan Post Bank★★ImmediateFirst account, nationwide ATMs
Rakuten Bank★★★FlexibleDigital banking, points

Types of Bank Accounts

**Standard Features:** • Daily access to funds • ATM card included • Online banking available • Low/no interest (0.001-0.02%) • No minimum balance **Best for:** Salary deposits, daily transactions, bill payments
**Features:** • Hold USD, EUR, and other currencies • Exchange at bank rates • Available at major banks • Higher fees than regular accounts **Best for:** International transfers, currency hedging, frequent travelers
**Tax-Free Investment (NISA):** • Annual limit: ¥1.2 million • Tax-free gains • Stocks and mutual funds • Resident-only **Best for:** Long-term residents wanting to invest

Account Opening Process

1

Prepare Documents

Gather all required documents and update your address

2

Apply Online or In-Branch

Submit application with documents

3

Identity Verification

Video call or branch visit for confirmation

4

Wait for Approval

Usually 1-2 weeks for processing

5

Receive Cash Card

Delivered to registered address

6

Activate Services

Set up online banking and features

Setting Up Online Banking

Online banking is essential for managing your finances efficiently in Japan.

Online Banking Features by Bank
BankEnglish AppKey FeaturesTransfer Limits
Shinsei✓ FullAll services in English¥10 million/day
PRESTIA✓ FullMulti-currency, investments¥10 million/day
Sony Bank✓ FullFX trading, Visa debit¥5 million/day
Rakuten△ PartialPoints program, shopping¥3 million/day
JP PostBasic services only¥1 million/day
• Use unique, strong passwords • Enable two-factor authentication • Never share login credentials • Update app regularly • Monitor transactions weekly • Report suspicious activity immediately

Using Your Bank Account

ATM Networks and Fees
ATM LocationAvailabilityTypical FeeEnglish?
7-Eleven24/7*¥110-220
Lawson24/7*¥110-220
FamilyMart24/7*¥110-220
JP PostVaries¥0-110
Bank ATMs8AM-9PM¥0

International Banking

Sending money internationally from Japan requires understanding your options:

International Transfer Options
MethodFeeExchange RateSpeed
Bank Wire¥4,000-8,000Poor (1-4% markup)2-5 days
WISE¥750-1,500Excellent1-2 days
PayPal3-4%PoorInstant
Sony Bank¥3,000Good2-3 days

Troubleshooting Common Issues

**"6-month rule" rejection:** • Try Japan Post Bank first • Show employment contract • Have company support letter • Try different branch **Documentation issues:** • Ensure exact name matching • Update residence card address • Get fresh proof of address
**Forgotten PIN:** • Cannot reset at ATM • Must visit branch with ID • May need new card **Locked account:** • Too many wrong attempts • Call customer service • Branch visit required
**Common reasons:** • Incorrect recipient name • Wrong katakana spelling • Daily limit exceeded • Insufficient funds **Resolution:** • Double-check all details • Try smaller amount • Contact bank support

Where to Find English Banking Support

Bank Locations with English Support
BankLocationEnglish StaffNotes
Shinsei ShinjukuShinjuku Financial CenterDailyMain English branch
PRESTIA AkasakaAkasaka Head OfficeDailyPremium services
JP Post Tokyo CentralTokyo StationSometimesLargest JP Post branch
MUFG MarunouchiOtemachiBusiness hoursCorporate focus

Practical Banking Tips

Closing Your Account

Planning to leave Japan? Handle your banking properly:

**Steps to close:** 1. Cancel all automatic payments 2. Withdraw most funds (leave ¥1000) 3. Visit branch with: cash card, bankbook, seal, ID 4. Fill closure form 5. Receive remaining balance in cash 6. Get closure certificate **Timing:** Close 1-2 days before departure
**Keep account if:** • May return to Japan • Expecting tax refunds • Receiving pension refunds • Have investments **Convert to non-resident account:** • Some banks allow • Limited services • Useful for transfers

Essential Japanese Banking Phrases

Banking Vocabulary
EnglishJapaneseRomaji
I want to open an account口座を開きたいですKouza wo hirakitai desu
ATM cardキャッシュカードKyasshu kaado
Withdraw moneyお金を引き出すOkane wo hikidasu
Transfer money振込Furikomi
Balance inquiry残高照会Zandaka shoukai
Bank book通帳Tsuchou

FAQs

Most banks require 6 months of residency, but Japan Post Bank (Yucho) accepts new arrivals immediately. Some digital banks like Shinsei may accept you earlier if you have employment proof. Always check specific bank requirements first.

Shinsei Bank (SBI Shinsei) and SMBC Trust Bank (PRESTIA) offer the most comprehensive English support, including full English online banking, phone support, and English-speaking staff at major branches. Sony Bank also provides excellent English digital services.

While traditionally required, several banks now accept signatures instead of hanko, including Shinsei, PRESTIA, and some digital banks. However, having a hanko is still useful for various Japanese administrative procedures beyond banking.

Basic accounts at most Japanese banks are free with no monthly fees. However, you may pay for: ATM usage outside free hours (¥110-440), transfers to other banks (¥220-880), and international transfers (¥4,000-8,000).

Services like WISE typically offer better rates and lower fees (¥750-1,500) compared to traditional bank transfers (¥4,000-8,000 plus poor exchange rates). Sony Bank is good for larger amounts with its competitive exchange rates.

Some banks allow non-resident accounts with limited functions, but most require you to close your account when leaving Japan permanently. Consider keeping it open if you expect tax refunds or pension repayments.